Terms of Service

Welcome to Queenslake Horse Farm ("Queenslake," "we," "our," or "us"). By accessing or using our website at queenslake.com (the "Site"), making a reservation, booking an event, or otherwise engaging with our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site or services after any modification constitutes your acceptance of the updated Terms.

You agree to use this Site only for lawful purposes and in a manner that does not:

• Infringe upon the rights of others
• Restrict or inhibit any other user's use and enjoyment of the Site
• Transmit any unlawful, harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorized access to any part of the Site or its related systems
• Use automated tools to scrape, crawl, or harvest data from the Site without our prior written consent

We reserve the right to terminate access to the Site for any user who violates these Terms.

a. Bed & Breakfast Reservations

All Bed & Breakfast reservations are subject to availability and are confirmed only upon receipt of full or partial payment as required at the time of booking. Reservation details, including check-in and check-out times, cancellation policies, and deposit requirements, are provided during the booking process and are incorporated into these Terms by reference.

b. Event and Wedding Bookings

Event and wedding bookings require a signed contract and deposit to secure your date. The specific terms, cancellation policies, and payment schedules applicable to your event will be set forth in your individual event contract, which shall govern in the event of any conflict with these Terms.

c. Cancellations and Refunds

Cancellation and refund policies vary by service type and are communicated at the time of booking. All cancellation requests must be submitted in writing to [email protected]. We reserve the right to retain deposits or assess cancellation fees as described in your booking confirmation or event contract.

By providing your mobile phone number and opting in to receive SMS text messages from Queenslake Horse Farm, you agree to the following terms:

• Program description: Queenslake Horse Farm uses SMS messaging to send reservation confirmations, booking reminders, event updates, and promotional communications to guests and inquirers who have opted in.
• Consent: By providing your phone number and checking the opt-in box (or otherwise affirmatively consenting), you expressly consent to receive recurring automated text messages from Queenslake Horse Farm. Consent is not a condition of any purchase.
• Message frequency: Message frequency varies. You may receive up to 4 messages per month. Frequency may increase around your reservation or event date.
• Charges: Message and data rates may apply. Contact your wireless carrier for details about your plan.
• Opt-out: You may cancel SMS messages at any time by texting STOP to any message received from us. After sending STOP, you will receive one final confirmation message. No further messages will be sent unless you re-subscribe.
• Help: For assistance, text HELP to any message from us, or contact us at [email protected].
• Supported carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and most major U.S. wireless carriers. Carrier support may vary.
• No third-party sharing: We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

All content on this Site — including text, photographs, graphics, logos, and design — is the property of Queenslake Horse Farm or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.

All guests and visitors to Queenslake Horse Farm agree to comply with our on-site rules and guidelines, which are provided upon arrival and available upon request. These include but are not limited to:

• Treating animals, staff, and other guests with respect
• Following all posted safety guidelines, particularly in areas with horses and livestock
• Supervising children at all times
• Refraining from feeding or approaching horses without staff authorization
• Complying with quiet hours and check-out times

Queenslake reserves the right to remove any guest or visitor from the property who violates these rules, without refund.

Activities at Queenslake Horse Farm, including but not limited to horseback riding, equine interaction, trail activities, and farm tours, involve inherent risks. By participating in any such activity, you voluntarily assume all risks associated with that activity. Queenslake is not liable for injuries, accidents, or damages arising from participation in farm activities, except where caused by our gross negligence or willful misconduct.

Certain activities may require the execution of a separate liability waiver prior to participation.

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, Queenslake Horse Farm, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Queenslake Horse Farm and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Site, your violation of these Terms, or your violation of any rights of another person or entity.

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Scott County, Kentucky, and you consent to the personal jurisdiction of such courts.

If you have questions about these Terms of Service, please contact us: